News
Scuba University: going back to school with SSI
I was offered the opportunity to attend Scuba University (or Scuba U for short) at the weekend. What is this all about, I hear you ask? Well, it is a 3 day course that the CEO of SSI, Doug McNeese, offers to dive shop owners to help them improve their business. Doug is an inspirational speaker who has been helping business owners for more than 20 years, by passing on his own advice that has been collected over the last 40 years of being in the scuba industry and owning his own dive centres in the USA. Think of him as the Mary Portas of dive centres!
This event, and the 2 previous Scuba University events, have been organised by the Mares/SSI UK team and have been offered to dive centre owners and their staff, with the ambition of boosting their customer acquisition, training and shop sales and also to keep existing divers active within the sport. This is a key part of the SSI philosophy to offer a business partnership rather than just a training agency. On my course, we had one dive shop owner taking the course for a second time in 4 months, this time bringing along 2 additional staff members, as the results he is seeing in his shop are so good, they are a real testament to this training course.
Whilst I do not own a dive centre, I thought that there must be information that was going to be relevant to my underwater photography business and so went along eager to learn some tips and tricks to boost my sales and business. The course is a full on 3 days, which for my course was held over Friday to Sunday (9-5pm) in a hotel conference room in the North-West. The Mares team also ensured that the social side of the course was provided for, so that people could talk through the topics of each day with Doug and the rest of those attending over dinner each evening.
Each day, we would work through the course material Doug has clearly worked hard to perfect over the years. There were some real “light bulb” moments for me, where an idea might be so obvious once you are told about it, but you see that this will really change the way you will do business in the future and can see immediately how it will improve both yours and your customer’s experience. Whilst I cannot give away the course material here, I can tell you that Doug is much more generous and sends you away at the end of the course with a thumb drive with business plan documents, all the information from the course, further reading ideas and everything you need to go away and implement your new plan. Even though the course is completely focused on dive centre owners, I came away with loads of ideas and new systems to put into place, and I was armed with existing spreadsheets and documents to make it easy to get started right away.
The next Scuba University courses will not be until 2016, but I can only advise those of you reading this who have a dive business to try to book a place. Doug will be coming back over in the summer to visit the dive centres that have taken part to see the changes taking place and to give further advice. Over the last 20 years of teaching this course, he has seen 17-38% increases in dive centre profits for those that have taken the course and, more importantly, implemented Doug’s advice and ideas. This course is a game changer.
One of my co-attendees, Shereen, had this to say:
“As the Manager of a PADI 5* IDC, I was initially quite sceptical about how much I would actually gain from attending Scuba U; a 3 day event hosted by SSI and Mares. However, I am very glad I attended with an open mind. The content was informative and professionally delivered. The sessions provided a fresh view of dive centre operation, making delegates really consider and evaluate what is actually important in running a successful Dive Centre. I am glad I attended and have taken a lot of good ideas away with me.”
At the very end of the course, we got an interactive demonstration of the SSI app, and this has re-ignited my enthusiasm to log my dives, with the ability to add photos of the site and buddy and create a permanent dive log in the cloud! Check out the app for yourself at www.divessi.com/app.
For further information contact:
SSI United Kingdom
Phone: +44 (0) 20 – 3287 3988
eMail: gbr@divessi.com
Whether you are a beginner or a professional diver – with the three new main regulators from DYNAMICNORD, everyone will find their favourite regulator. They all look super stylish.
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Amazing underwater adventures with the IR-50
The IR-50 is the top regulator for advanced and experienced divers. Natural breathing is the essence of this regulator.
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The TR-80, IR-50, CS-30 (DIN & INT) regulators and the Octopus OP-30 are available from DYNAMICNORD dealers and in the online store.
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Renowned anti-whaling activist Paul Watson has been released from custody in Greenland after spending five months in detention. Denmark’s Justice Ministry rejected Japan’s request for his extradition, citing insufficient guarantees that his time already served in custody would be credited against any potential sentence.
The 74-year-old Canadian-American was arrested on July 21 in Nuuk, Greenland’s capital, when his ship docked to refuel. His arrest was based on a 2012 Japanese warrant related to a 2010 encounter in Antarctic waters. Japan alleged Watson obstructed operations and caused damage to a whaling research ship during efforts to disrupt illegal whaling. Watson has consistently denied these claims, maintaining his commitment to marine conservation.
Denmark, which oversees extradition matters for Greenland, concluded that while the legal conditions for extradition were met, the lack of assurances from Japan regarding time-served credit made extradition untenable.
In a video shared by his foundation, Watson expressed gratitude and relief, saying, “After five months, it’s good to be out… and good to know they’re not sending me to Japan.” He added that the most difficult part of his time in custody was being separated from his two young sons.
Watson is a pioneering figure in marine conservation, known for founding the Captain Paul Watson Foundation in 2022 after decades of activism with the Sea Shepherd Conservation Society. His bold efforts to defend marine life have earned him widespread support, including from celebrities and conservationists. His work has also been featured in the acclaimed reality TV series Whale Wars.
Watson’s lawyer, Jonas Christoffersen, praised the decision, stating, “We are happy and relieved that Paul Watson is now free.” He added that Watson is eager to reunite with his family and continue his vital work.
The arrest occurred while Watson’s vessel, the M/Y John Paul DeJoria, was en route to the North Pacific with a team of 26 volunteers to intercept a Japanese whaling ship. His foundation described the arrest as politically motivated and emphasized that Watson’s actions were focused on ending illegal whaling practices.
Japan resumed commercial whaling in 2019 after leaving the International Whaling Commission, asserting that whale meat is a cultural tradition. Conservationists, however, continue to challenge these practices, highlighting their impact on marine ecosystems.
Despite the challenges, Watson remains steadfast in his mission to protect marine life and bring attention to whaling practices. His dedication to ocean conservation has made him a globally respected advocate for the environment.
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