News
COVID-19 – Oonasdivers Service Update
A message from the Team at UK-based Tour Operator Oonasdivers:
A Message To Our Valued Guests,
We hope you and your families are safe and well. Our thoughts are with you, and all of those in the UK and across the world that are affected by the current situation.
The past weeks have proved to be a very challenging time for us as a team as we genuinely care about not only our business and the service we offer, but also our suppliers, our customers and the Tourism Industry worldwide. We consider ourselves very lucky to spend our days organising fantastic diving holidays as this is our passion and has been for over 30 years, along with this we get so much joy from providing exceptional customer service to each and every person that we deal with.
We would like to take this opportunity to thank all of you for your patience and understanding at this time, we are aware that we have not been able to respond with the speed that you will be used to for which we apologise.
With this in mind, we have made the decision to reduce our telephone opening hours to 10am – 2pm to allow us to best support you, our guest, and our Oonasdivers team during this period.
This change will help us manage the flow of communications from our guests as well looking after the wellbeing of our team. It will also assist the speed in which we are able to respond to you.
Please be assured that we are still working tirelessly outside of these hours to enable us to be able to contact everyone with the most up to date information that we have. With regards to emails, we are receiving a high volume of incoming correspondence and our responses may be slower than the service you would have previously enjoyed. We are working on a departure date order and aim to be in touch with everyone due to travel 14 days prior to their departure date.
We understand this is a worrying time, as it is for us as a business, and we ask for the support of our client base as we work towards a resolution. We can assure you we are working very hard to get the best outcome for you, our guests, to ensure that you can continue to enjoy the holidays that we have provided for many years.
We would ask that you take a moment to consider all our local partners whom we have supported over the years, some of which will suffer hugely as a side effect of this pandemic. Our resolve remains strong to continue to support the many people across the world that we, as a business, have had the pleasure to grow and develop with together over may years.
As we are sure you are aware, the COVID-19 outbreak is having unprecedented effects on many industries, especially airlines, with many temporarily grounding much of their fleets. During this time, many airlines and in location suppliers are changing their terms of business, mainly removing the ability for cancellation and refund and only allowing re-booking within certain timescales. Unfortunately, this means that in a majority of cases we are only able to provide you with a future travel credit voucher. We are working with our partners to minimise the inconvenience this will cause to those involved and our aim is to re-book holidays at the same price ensuring clients are not out of pocket as part of our commitment to deliver a good service to you our valued client.
Throughout our years of service, we have held the ATOL certification which means that any monies held by us are fully financially protected under the scheme so please be reassured that your money is 100% safe.
Some information from the CAA:
ATOL stands for “Air Travel Organiser’s Licence” and is backed by the UK Government, our ATOL number is 4032.
ATOL is the UK’s financial protection scheme that ensures your funds are safe you when you book a holiday with an accredited organisation, such as ourselves. If an ATOL holder ceases trading the government backed scheme will step in to provide a refund to all customers that have funds held with the organisation where the holiday booked includes a flight.
We will be carefully monitoring the global situation on a day to day basis and will keep you updated as the situation improves. All of us are looking forward to getting back in the water, as we are sure you will be too, in the meantime please stay safe and let’s keep dreaming of our next underwater adventures.
Kind regards,
The Oonasdivers Team
Blogs
Discover Curaçao with the Ultimate Dive Vacation Guide – 2024 DEMA Special Edition
Dive Travel Curaçao is thrilled to announce the launch of the Curaçao Dive Vacation Guide – 2024 DEMA Special Edition, an expertly curated resource that unveils the unparalleled dive experiences and vacation possibilities awaiting you in Curaçao. Produced exclusively for the Diving Equipment & Marketing Association (DEMA) Show 2024, this special edition guide is packed with exclusive insights, travel tips, and limited-time DEMA offers that make it easier than ever to explore Curaçao’s stunning underwater landscapes and vibrant culture.
Explore Curaçao’s Unmatched Diving Opportunities
With over 70 diverse dive sites along its southern coastline, Curaçao is a bucket-list destination for divers of all experience levels. From thriving coral reefs and intricate marine ecosystems to historic shipwrecks, the island offers a variety of underwater experiences that are hard to match. The Curaçao Dive Vacation Guide – 2024 DEMA Special Edition provides detailed recommendations for both shore and boat diving, making it a valuable tool for divers seeking the best entry points, pristine reefs, and hidden treasures along the coastline. Whether you are an avid wreck diver, or a beginner interested in shallow reefs, Curaçao has it all.
Uncover Eco-Friendly Dive Resorts and Top Dive Operators
This DEMA 2024-exclusive Curaçao guide goes beyond diving to feature insider information on Curaçao’s eco-friendly accommodations, dive resorts, and top-rated dive operators committed to sustainable dive tourism. From all-inclusive resorts that support coral reef restoration initiatives to charming boutique hotels near prime dive locations, the guide helps travelers find the ideal stay to match their vacation goals. It also spotlights trusted dive operators on the island who prioritize environmental preservation, offering travelers a way to enjoy the underwater world responsibly.
Immerse Yourself in Curaçao’s Culture, Culinary Delights, and Adventure
Curaçao offers a vibrant Caribbean culture rich in history, music, and culinary fusion. The guide reveals Curaçao’s hidden gems, including culinary hotspots, historical sites, and eco-tourism opportunities that will appeal to both divers and non-divers. Visitors can explore the island’s iconic architecture, savor a diverse range of dishes influenced by Caribbean, European, and South American flavors, and embark on land-based eco-adventures, such as hiking, cave exploration, and visiting national parks.
Exclusive DEMA 2024 Specials and Limited-Time Dive Packages
This special edition guide features limited-time DEMA 2024 offers on dive packages, accommodations, and excursions. Travelers who book through Dive Travel Curaçao, or our Curaçao dive travel partners attending DEMA, will have access to exclusive discounts on custom dive vacation packages, making it easier to plan an affordable, high-quality dive trip that fits your preferences. The Curaçao Dive Vacation Guide – 2024 DEMA Special Edition is designed to simplify your travel planning and help you dive deeper into the incredible experiences that Curaçao has to offer.
It’s Time to Dive Curaçao!
Now is the time to discover why Curaçao is a top dive destination in the Caribbean! Dive Travel Curaçao invites you to experience an unforgettable dive vacation with exclusive DEMA 2024 specials tailored just for you. To secure your spot, download a copy of the Curaçao Dive Vacation Guide – 2024 DEMA Special Edition and contact the Dive Travel Curaçao team to start customizing your Caribbean dive adventure today.
For more information and bookings, please visit Dive Curaçao’s website or contact our reservations team directly.
News
Santa Divers take the Plunge for Charity
Ho Ho Ho! Vobster Quay’s recording-breaking charity Santa diving event returns on Sunday 15th December 2024 for another round of festive fundraising frivolities. Run in aid of the Royal National Lifeboat Institution (RNLI) and Help For Heroes, this ever-popular annual fundraising event aims to raise sack-loads of cash for these two very deserving charities.
Divers of all levels are invited to grab their Santa outfits – and as much festive cheer as they can muster – and head down to Vobster Quay near Mells, Somerset for a mass sponsored Santa dive in aid of charity. In previous years, the event has attracted divers from the far corners of the UK to join in the festive merriment for a final festive dive before the Christmas and New Year break. Back in 2015, the event smashed the world record for the most Santa divers with 188 divers taking to the waters donning their festive finery – a record that remains unbeaten to this day!
Vobster Santas isn’t just about setting records – it’s also about raising some serious cash for charity. Vobster Quay encourages all divers to get into the spirit of the season to raise much-needed funds for two very deserving charities – the Royal National Lifeboat Institution (RNLI) and Help For Heroes.
Through individual sponsorship and online donations, divers can invite their friends, family and work colleagues to sponsor them to plunge into the balmy waters of Vobster Quay dressed in full festive finery. Since the very first Santa dive in 2007, the event has raised over £52,000 for charity. “It’s been over 17 years since the very first charity Santa dive took place at Vobster Quay and every year the event just keeps getting bigger and better” enthused Vobster Quay owner, Amy Stanton.
“Vobster Santas is a great way for divers to say a massive thank you to the both the RNLI and Help For Heroes – two very deserving charities close to our hearts. We’re immensely proud of all that Vobster Santas has achieved and hope that even more divers will join this year’s event on Sunday 15th December. I’m confident that we can make Vobster Santas 2024 the biggest yet!”.
Divers wishing to participate can get involved by simply registering their attendance at
www.vobster.com/event-vobstersantas.php.
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